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Owned and operated by Body Soul Restore, our team is ready to answer questions about saunas, massage chairs, and red light therapy.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange a product for a different model?
If you would like to swap your sauna, massage chair, or red light therapy mat for a different model, please contact us within the return window. We will walk you through the exchange process.
How do I choose between an infrared sauna and a traditional sauna?
Infrared saunas use radiant heat panels that warm the body at lower ambient temperatures, while traditional saunas heat the air around you for a more intense cabin experience. Consider your space, preferred heat style, and power requirements when deciding.
What should I know before purchasing a massage chair?
Think about the massage techniques that matter most to you, such as kneading, rolling, or air compression. Also measure your available space, since some chairs recline fully and need clearance behind them.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Timely Responses
Questions about saunas, massage chairs, or red light therapy are answered within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your space or lifestyle? Our return policy gives you 30 days to decide.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
